Delivery Policy – MELBMARKET

Effective Date: March 5, 2025

At MelbMarket, we strive to provide a reliable and efficient delivery service for our customers. This Delivery Policy outlines the terms and conditions regarding shipping and order fulfillment.

1. Shipping and Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods and Estimated Delivery Time

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-10 business days (domestic) and 10-20 business days (international).

  • Express Shipping: Estimated delivery within 2-5 business days (domestic) and 5-10 business days (international).

  • Delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the delivery location and selected shipping method.

  • Free shipping may be available for certain orders based on promotional offers.

  • Customers are responsible for any additional customs duties or taxes imposed by their country.

4. International Shipping

  • We offer international shipping to most countries worldwide.

  • International deliveries may be subject to customs inspections and duties, which are the responsibility of the customer.

  • Delivery times may vary depending on the customs processing time in the destination country.

5. Order Tracking

  • A tracking number will be provided via email once your order has been shipped.

  • Customers can track their orders using the tracking number on the carrier’s website.

  • If you experience any issues with tracking, please contact us at info@melbmarket.xyz.

6. Failed Deliveries and Incorrect Addresses

  • If a package is returned due to an incorrect shipping address provided by the customer, the customer will be responsible for re-shipping fees.

  • MelbMarket is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

  • If your package is lost or missing, please contact us immediately for assistance.

7. Delays and Unexpected Circumstances

  • MelbMarket is not responsible for shipping delays due to carrier issues, weather conditions, customs delays, or unforeseen events.

  • If a significant delay occurs, we will notify you as soon as possible with available solutions.

8. Contact Information

For any questions or concerns regarding delivery, please contact us:

📍 Street: 2588 Losh Lane, Sewickley, United States
📞 Phone number: 412-773-5520
📧 Email: info@melbmarket.xyz
🌐 Website: https://melbmarket.xyz